NOTHING gets erased in this web world we live in. Trust me on this: they see it- and they see everything. start with the hotel operator and say 'I have a complaint' and see who you get transferred to. bigfoot - I would just call anybody and tell everybody. some of the posts have survived but some they removed. When I got home I posted on Rincon's facebook page. Then using my Blackberry I put a post about it on my website, and then I went back to everybody on the casino floor and showed the web page to them on my cell phone. Slot personnel, cage people, supervisors. When I first noticed the change two weeks ago, I complained to EVERYBODY I saw.
Alan, any idea who the best person to contact at Rincon is?
This was becoming my home casino and I was willing to drive half an hour past 3 other casinos to get to Harrahs and their good VP. Yeah I was very unhappy with the changes at Rincon.